Welcome to Customer Service Outsourced. Customer's know right away when their call has landed in a country far away. When companies first start outsourcing customer service, there is often a corresponding decrease in customer satisfaction. It doesn't have to be that way however. This series will address ways to make the best of the off-shoring situation for companies, their employees, and their vendor's employees.
Follow this blog today to begin getting the most for your customers and their experience with customer service outsourced.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment